Government organisations face formidable challenges – from talent shortages, to mounting technical debt, manual processes, and data silos.
This complexity, combined with shrinking budgets, puts increased pressure on your department to cut costs and do more with less. At the same time, digital public services must meet high standards, be easy to use, and provide ongoing value to citizens.
We’re here to translate this complexity into opportunity. We prime your public sector digital transformation to succeed. Our teams close the gaps between strategy, technical implementation, and operational excellence, helping you drive efficiencies, increase time to value, and deliver user-centric citizen services.
Optimise across multiple dimensions to deliver superior digital public services, cut costs, transform efficiency, and develop a capability for continuous and effective innovation. Zühlke’s GDS-aligned support combines management consultancy, digital engineering delivery, data strategy, and service operation, for a holistic approach to public sector digital transformation. Our multidisciplinary teams enable you to overcome legacy challenges, grow capability, and realise your greatest opportunities with a data-driven, agile, and user-centric approach.
Find the big wins fast. Our cross-functional teams of data scientists, service designers, architects, and cloud specialists map your data flows to uncover the best opportunities to achieve more with less. Our unique data-driven approach provides smarter decision-making and rapid time to value.
Translate improvement opportunities into viable and measurable business cases. With Zühlke as your partner, you won’t be left with a theoretical strategy you can’t implement. We take you all the way from validated business case to working solution and tangible outcomes.
Service design, tech modernisation, and change programmes must be viewed through a strategic and human lens. Where there’s a technical or platform-related challenge, there’s almost always a people or process dimension to consider. We apply a people lens to ensure the best outcomes for colleagues and citizens.
Some challenges are too complex to solve alone. And you can’t create new value inside silos. We join the dots and empower you to innovate beyond departmental and industry borders. Alongside diverse partners with a shared goal and complementary data, capabilities, and services. It’s how to solve complex issues and create new value at scale.
Our teams combine workshops, structured techniques, and data flow analysis to assess your current capabilities and assets, uncover ‘unknown unknowns’, and identify the data you need to scale value fast.
From this we develop an incremental and prioritised roadmap with you, focused on initiatives with a rapid ‘value multiplier’ effect.
With a relentless focus on quality and value, we don’t just advise and consult; we turn your opportunities into fully realised, operational solutions that drive value from day one.
With us, there is no ‘handover’. We’re with you, every step of the journey, and we become a part of the change you want to achieve.
We apply a human lens to each innovation stage, and ensure every team and product process is directly connected to and solving for real user needs.
Transform your ability to meet citizen and employee needs, while reducing cost to serve.
Apply user research and testing, customer journey mapping, prototyping, accessibility best practices, and data analytics to deliver connected experiences, build trust, and prime your digital services to succeed.
Our collaborations with the likes of the NHS and Innovate UK demonstrate the critical role data ecosystems and co-innovation will play in solving complex challenges and transforming digital public services.
We equip you with the data engineering capabilities, agility, customer-centricity, and strategic partnering mindset and capabilities you need to thrive in ecosystems. And create superior citizen propositions – smarter, faster, and at scale.
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Jonathan Cook has 25 years' experience working for systems integrators, telecommunications, and engineering companies. He has pioneered better ways of providing engineering services, including Agile delivery, Lean user experience, and data science and data engineering. With a focus on practical innovation, he has a track record helping to implement new business models to decarbonise the energy and transport sectors.
Stefan Jäger has been with Zühlke since 2008 and is responsible for the Bern site as Regional Director & Partner. He ensures successful customer care and can be counted on as a trusted advisor thanks to his technical background. He supports projects from the initial request through to completion. Sharing in the success of both Zühlke and its customers is what motivates him to always go that extra mile.
Philipp Harrschar is Executive Director Business Development and Partner of the Zühlke Group. He has been with Zühlke since 2011 and provides strategic advice and support to clients in innovation and digitalisation projects. His focus is on cross-sector innovation patterns and the use of key technologies.
With his years of experience and a strong innovative mindset, Helmut Taumberger is digital transformation personified. As a Managing Director Cross Markets in Austria, he is responsible for steering the company’s strategic orientation and development. A qualified engineer, he has worked in the IT sector since 2003 and has lent his substantial expertise to various international businesses. He likes nothing more than coming up with practical strategies and getting people excited about technological change.
Angie joined Zühlke in 2023 and is responsible for building Zühlke’s next strategic key focus portfolio in APAC. With over 20 years in the software industry and close to half her career in modern software services consulting, Angie oversees the public sector and the critical infrastructure of the nation portfolio in Singapore as part of her key responsibilities in leading and building new markets in Zühlke APAC.