Insurance

GenAI in underwriting - from PoC to impact

April 30, 2025
10:00   (Dublin, Edinburgh, Lisbon, London)
On site Cooperation
English
Speakers
Join Dr. Christian Straube (Global Account Director, Zühlke) and Alexander Petzmann (Group Topic Lead GenAI, UNIQA), alongside Robin Merttens (Executive Chairman, InsTech) as they cover how and where GenAI is being used in underwriting and will provide a set of helpful guidelines designed to optimise the impact and accuracy of GenAI outcomes. 
 
 
Topics will include:
 
  • Getting the diet right - AI and GenAI feed on a diet of data. Only good data quality and data governance will ensure a balanced and healthy AI outcomes. 

  • Completeness, Correctness and Consistency - the importance of standardised and consistent terminology for accurate and reliable results. 

  • Getting the approach right - the respective merits of applying a "bottom-up" approach (We have data, we have tech, so we will get good solutions) v "top-down" (what is the best way to provide something valuable and impactful for our underwriters). 

  • User Experience - in the context of GenAI, what is is, what is the benefit, what is required?

  • Designing the right KPIs to apply to AI projects including on efficiency, effectiveness, talent etc.

  • Automation v Insights -AI is driving two different use cases - increased automation for greater efficiency and improving insights for better decisioning. How do you prioritise? 

  • Managing the speed of change - AI spawned GenAI and now were already moving into AgenticAI - what next? 

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