Information should be available at all times The fire brigades in the Canton of Bern use a third-party system to manage all information about personnel, operations, workshops, and vocational training. The system is accessible to just a select few users, which means that colleagues who need information have to approach a system user to get what they need, or manually arrange notifications. Some additional details are available via other GVB data sources, but again these are not always available to the individuals that need them. The objective, therefore, was to improve information flow, enabling everyone – based on their function – to access the information they need in real time. Analysis, evaluation, implementation, testing and delivery The project was organised into several incremental phases: data access and aggregation; provision of information via the app; data collection via the app; and dynamic deployment support. Zühlke supported GVB from the second phase onwards by implementing a web app to enable data provision. Our multidisciplinary teams analysed user needs and requirements, evaluated possible solutions, and developed, implemented, tested, and delivered the app designs. This iterative approach allowed developers to adapt flexibly and quickly in line with ongoing feedback and additional requirements and feedback, integrating this into the development process. ' Thanks to the collaboration with Zühlke, fire brigades are able to drive efficiencies and digitally transform. The new app provides stakeholders with dependable information to align their organisations and training programmes. ' Theo Bühlmann Head prevention and intervention, GVB Simplified communication through app The 'mobile first' approach ensures that fire brigade members have access to crucial information when they are on the road. The various supervisory bodies can access evaluations and reports and view the information that's relevant to them. On call-outs, the app delivers additional support by integrating alert information on the map display. The organisation of workshops and vocational training is now simplified, and additional data entry options mean that the app has replaced several legacy and manual workflows. Our work Insurance CONCORDIA: developing a new customer platform with Zühlke as a partner in digitalisation Learn more Insurance The AA grows its customer base by introducing tiered offerings to the price comparison website market Learn more Insurance myCSS: Setting new standards in digital customer interaction Learn more Go to case studies Deliver transformative impact with Zühlke. Speak to our team today. Get in touch
' Thanks to the collaboration with Zühlke, fire brigades are able to drive efficiencies and digitally transform. The new app provides stakeholders with dependable information to align their organisations and training programmes. ' Theo Bühlmann Head prevention and intervention, GVB