Many banks are facing difficult decisions regarding how to upgrade their existing e-banking and mobile banking solutions or replace them. We firmly believe that investments in the next phase of digital banking must be made with a 'mobile first' mindset. This shift in approach means prioritising the design and development of the mobile experience, which is then adapted for desktop solutions. Our approach is centred around three key elements:
Our CX and UX experts put customer focus at the centre of everything they do, ensuring that you get the right service with an appealing design and robust implementation for distinctive mobile experiences.
Our architecture approach ensures that your mobile-banking investment is future-proof and unencumbered by legacy issues. The architecture guarantees important elements like security, performance and maximum availability. And best of all: it allows you to quickly add new functions to your solution at any time.
For us, independence means that you decide what kind of setup you want to run. We’re at your service as much or as little as you like, and we’ll also take on responsibility if you wish. You can forget about vendor lock-in with us. And our choice of technology is just as independent. Our spectrum ranges from native and Kotlin multiplatform mobile to cross-platform approaches such as Flutter and hybrid apps, and we provide unbiased advice on this important technology choice.
Our value proposition: As a bank, you gain from flexible architecture and assured independence. In turn, this allows you to provide your customers with an engaging and inspiring digital experience.
Marc Faeh is Senior Business Solution Manager and joined Zuhlke in March 2020. He supports customers in increasing customer loyalty and efficiency through ideas and solutions in the portal and collaboration environment. After an apprenticeship in banking and studies in Business Information Systems, Marc worked six years as a management consultant for a leading global IT services company. His focus was on transformation and business architecture projects in various industries (Telco, Banking, Travel, Card Issuing and Pharma). He then worked for 11 years on customer side as a project manager in the retail industry leading complex business and systems projects in the POS, commerce and payment area.