The start of digital asset banking Sygnum Bank, the world's first digital asset bank, wants to bring digital assets into regulated banking and use automation to simplify and streamline its processes. Their commitment to improving the user experience and reducing complexity demonstrates how Sygnum is leading the way in the industry. With a Swiss banking licence and a capital markets services (CMS) licence in Singapore, Sygnum must comply with relevant regulations and know-your-customer (KYC) measures. Sygnum approached Zühlke to build a scalable and customisable platform that improves the customer experience, provides a faster turnaround time and ensures data security. Onboarding platform An experienced team from Zühlke collaborated with Sygnum in a distributed and agile way to develop the onboarding platform. The previous onboarding process was integrated into a new platform, enabling Sygnum to offer an end-to-end digital solution for clients and employees. The platform incorporates automation, integration, scalability and customisation capabilities, making it adaptable for future requirements. Despite a tight timeframe, the team successfully delivered this ambitious project and is continuously enhancing the platform with additional functionalities. The seven game-changing opportunities awaiting banks in the web3 era Learn more in the blog article Improved onboarding platform and vision The new integrated onboarding platform has significantly reduced the time it takes to onboard new clients, with a process that is ten times faster compared to the previous system. It also enables Sygnum to scale up according to business demand. This achievement is a significant step towards Sygnum's vision of empowering people to invest with confidence in the digital asset economy. ' Keeping a focus on what matters most for our clients and collaborating to succeed are part of our core values, and Zühlke helped us launch an improved, integrated digital onboarding platform that let’s us do exactly this. ' Martin Jost Martin Jost, Chief Operating Officer, Sygnum About Sygnum Sygnum is the world’s first digital asset bank, founded on Swiss and Singapore heritage. With Sygnum Bank AG’s Swiss banking licence, as well as Sygnum Pte Ltd’s capital markets services (CMS) licence in Singapore, Sygnum empowers professional and institutional investors, corporates, banks, and other financial institutions to invest in the digital asset economy with complete trust. Sygnum operates an independently controlled, scalable, and future-proof regulated banking platform. The interdisciplinary team of banking, investment, and Distributed Ledger Technology (DLT) experts is shaping the development of a trusted digital asset ecosystem. To learn more about Sygnum, please visit www.sygnum.com Contact person for other locations Switzerland Germany United Kingdom Singapore Austria Switzerland Contact person for Switzerland Anja Baer Partner Anja Baer is a Partner and member of the Global Financial Services Practice at Zühlke. She has extensive experience managing large transformation projects and has contributed to developing service offerings in the data and AI space. Before joining Zühlke, Anja worked in the banking sector in Asia and Europe, and founded a company following her passion for innovation in finance and technology. Anja holds a Bachelor's Degree in International Management. Contact anja.baer@zuhlke.com +65 6921 7803 Your message to us You must have JavaScript enabled to use this form. First Name Surname Email Phone Message Send message Leave this field blank Your message to us Thank you for your message. Contact person for Germany Jan-Philipp Koch Principal Business Developer As an innovation partner, Jan-Philipp supports banks and other financial services companies in the development of data-driven business models and digital solutions and processes. He brings experience as a consultant from a technology and management consulting firm and thus extensive knowledge in the areas of Data, Machine Learning and Blockchain. Contact jan-philipp.koch@zuehlke.com +49 61 967 775 41 82 Your message to us You must have JavaScript enabled to use this form. First Name Surname Email Phone Message Send message Leave this field blank Your message to us Thank you for your message. Contact person for United Kingdom Myles Davidson Head of Sales Excellence UK & Partner Myles Davidson is an experienced leader for the digital transformation of companies and product innovation. Significant experience in driving business initiatives on a local and international level in a complex and rapidly changing environment. Myles is known as trusted advisor for clients at C- and board-level for strategic questions around business innovation and technology. Contact myles.davidson@zuhlke.com +44 20 7113 5325 Your message to us You must have JavaScript enabled to use this form. First Name Surname Email Phone Message Send message Leave this field blank Your message to us Thank you for your message. Contact person for Singapore Ruchi Singhal Business Development Director APAC Ruchi is an experienced technologist with over 20 years of IT industry experience working with global financial institutions, enterprises, and start-ups. In her role, Ruchi has led interdisciplinary teams building & supporting successful digital solutions, products, and platforms for the financial services sector. She is passionate about solving complex business problems using innovative digital solutions to transform and grow businesses. Contact ruchi.singhal@zuhlke.com Your message to us You must have JavaScript enabled to use this form. First Name Surname Email Phone Message Send message Leave this field blank Your message to us Thank you for your message. Contact person for Austria Helmut Taumberger Managing Director Cross Markets, Austria With his years of experience and a strong innovative mindset, Helmut Taumberger is digital transformation personified. As a Managing Director Cross Markets in Austria, he is responsible for steering the company’s strategic orientation and development. A qualified engineer, he has worked in the IT sector since 2003 and has lent his substantial expertise to various international businesses. He likes nothing more than coming up with practical strategies and getting people excited about technological change. Contact Helmut.Taumberger@zuehlke.com +43 664 51 73 935 Your message to us You must have JavaScript enabled to use this form. First Name Surname Email Phone Message Send message Leave this field blank Your message to us Thank you for your message. Contact person for Switzerland Stefan Hirzel Managing Director Banking Switzerland Stefan Hirzel has been at Zühlke since 2013 as a partner and Head of Banking Switzerland. His focus is on combining technology, business value and customer experience. Together with his team, he works day in, day out on innovations to drive forward Swiss banking. Contact stefan.hirzel@zuehlke.com +41432166960 Your message to us You must have JavaScript enabled to use this form. First Name Surname Email Phone Message Send message Leave this field blank Your message to us Thank you for your message. 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' Keeping a focus on what matters most for our clients and collaborating to succeed are part of our core values, and Zühlke helped us launch an improved, integrated digital onboarding platform that let’s us do exactly this. ' Martin Jost Martin Jost, Chief Operating Officer, Sygnum